FAQ
1. What is DentalHub?
DentalHub is a platform dedicated to the dental sector that lets you browse and post listings (equipment, jobs, real estate, training) as well as access useful modules and information.
2. Which listing categories are available?
The main categories are: Equipment, Jobs, Real estate and Training.
3. Are training listings paid?
No. Training listings are free. The other categories may require credits depending on the site configuration.
4. How long does a listing stay visible?
By default, a listing is visible for 3 months. Once it expires, it is no longer displayed publicly.
5. Can I extend a listing?
Yes. Extending is possible via a new payment (or by using credits depending on the configuration) in order to restart the visibility period.
6. What are credits?
Credits let you post certain paid listings. Your balance is linked to your account and can be topped up on the Credits page.
7. How do I buy credits?
Go to the Credits page. Packs (for example 1, 5, 10) may be offered.
8. Do I need an account to post?
Yes. Posting listings requires an account. You can then manage your listings from your dashboard.
9. Why does my account have to be activated by email?
To secure access and verify that the email address belongs to you. As long as the account is not activated, login may be blocked.
10. I didn’t receive the activation email, what should I do?
- Check your spam / junk folder.
- Make sure the email address you entered is correct.
- Try resending the activation link if a button is available.
- Otherwise, contact support@dentalhub.be.
11. How do I reset my password?
Use the Forgot password page. You will receive an email with a link to choose a new password.
12. Can I edit a listing after it is published?
Yes, from your dashboard. Some changes may be subject to review/moderation depending on the case.
13. Can I delete a listing?
Yes. Once deleted, the listing is no longer visible on the site.
14. Are listings moderated?
DentalHub may moderate, reject or remove a listing if it does not comply with the rules (illegal or misleading content, copyright, etc.).
15. Are my contact details visible?
Depending on the listing settings, your contact details (email / phone) may or may not be displayed. You stay in control of what information is shown.
17. How do I secure my account?
- Use a long, unique password.
- Never share your credentials.
- Log out on shared devices.
18. How do I contact support?
You can contact support via support@dentalhub.be or via the Contact page.